Setting Up Two-Step Verification on Egnyte

Moving forward all users will be required to use two step verification to log into Egnyte. Please go to your Egnyte user profile to enable Two Step Verification before it is enabled by default. You will need to sign out and in again to finish your setup.



Once you have signed in again, follow the steps below to either set up SMS verification or App verification.

Using SMS

1. Begin by logging into Egnyte with your username/email address and password.
   
2. Once entered, you’ll see a screen for Two Factor Authentication. If you don’t have the Authy Mobile App installed (recommended), click the Use Phone number option.
   
   
   
3. If you have a mobile phone number registered, you’ll have two options to choose from: Use text messages or Use voice call. If you have a landline registered, you’ll only have the option to Use voice call. Make your selection and click Next.
   
   
4. Note
   Authy does not allow the use of Virtual Numbers (Google Voice, Magic Jack, Skype…) for text message or voice call authentication. As an alternate option, you can use the Authy Desktop App, Mobile App, or Google Chrome plugin.
   
   
   
5. Depending on the option you selected, you’ll either receive a text message or phone call with a seven digit code. Enter the code and click Next.
   
   
   
6. Once the code has been verified, you’ll be granted access to Egnyte.

Using Authy App

1. Select Use Authenticator App
   
   
   
2. Download the Authy App on your mobile phone.
   
   
   
   
   
   
3. Upon downloading the Authy Mobile app.
   
   iOS: Click the + (add account) icon and then Scan QR Code to scan the QR code that displays on your computer screen.
   
   Android: Click the menu icon (three dots), Add Account, and then Scan QR Code. Upon scanning the QR Code, you’ll receive a confirmation message when the Egnyte Domain was successfully added.
   
4. Enter the code you see in your Authy App.
   
   
   
5. You will see a confirmation of successful registration of the Authy app. Once you click Done, you’ll be automatically be logged into Egnyte.
   
   
   
   
6. Alternatively, you can register your mobile phone by using a phone number with an SMS text or a voice call.
   
   
   
   
7. Select the country, enter your phone number, and click Next.