Only Regency IT can access computers via LogMeIn. You may be sent a link asking to install LogMeIn from one of our trusted mails @NRProdOffice.com or NewRegency.com.
LogMeIn is our remote support solution, we use this to support production computers remotely. You will not need to use this software yourself but it is important to keep it running in your task area to ensure computers are serviceable.
For help installing LogMeIn visit this article.