• Add an email account to Outlook for Windows

    Classic Outlook These steps are the same whether you’re adding your first email account or additional email accounts to classic Outlook for Windows. Select File > Add Account: If you don’t see a File tab, perhaps you are using New Outlook for Windows. Go to New Outlook for instructions. Enter your email address…

  • Backup your files

    This tutorial will show you to upload your Desktop, Downloads, Documents and Pictures folder to Egnyte. The Pictures folder is included as scans are often saved here by default. Step 1: Open File Explorer Step 2: Navigate to the User Folder Step 3: Copy the Required Folders Step 4: Copy…

  • Sharing Egnyte folders to non-users

    In the folder you intend to share, click Share > Share Folder Link Select Change Link Options Select Anyone With Password in the drop down menu and select an appropriate expiration date Click Get Link Click Copy link to copy to your clipboard.

  • Unblocking Emails Being Sent To Spam Using GoSecure

    Click Sign in with your Microsoft work or school account Select the email after verifying its not spam and click Release Check Modify my friends, enemies, or other filter settingsUncheck Submit a copy of this message for review if it contains sensitive information You can also manually add email addresses…

  • PSL Mac Installation Instructions

    If you see “this software needs to be updated. contact the developer for more information” when installing PSL please follow these steps: Still experiencing trouble? Please contact [email protected]. Related Links Source: Apple Support Article – Safely open apps on your Mac  Help Center article: MICR Check Printing

  • Using a shared mailbox in Outlook

    After your admin has added you as a member of a shared mailbox, close and then restart Outlook. The shared mailbox should automatically display in your Folder pane in Outlook. What if it didn’t work? Send mail from the shared mailbox Reply to mail sent to the shared mailbox Use the…

  • Private article

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  • Set up Multiple Monitors on Windows

    Multiple Monitor Mode To quickly choose if you would like a mirrored or extended display on your external monitor, press Windows key + P to select a display option. Rearrange Displays To be able to move your apps and mouse between monitors, Windows needs to know how they are physically are arranged. Right…

  • Find Your Device Name

    Windows To find your PC name for remote support: View Your PC name should show at the top of the start menu Click Copy below the Device specifications section. Only send this information to production IT staff. MacOS To see information about your Mac: Only send this information to production IT…

  • Cloud Storage Unsupported File and Folder Names

    Egnyte To maintain compatibility with Windows’ file naming conventions, Egnyte does not support file and folder names which include the following characters or have any of the specified naming patterns:  \  /  ”   :  < >  |  *  ?   File or Folder Names That:  Folders Names That: Files and folders…